How Insurance Agents in Canada Are Automating Workflows to Beat the 2025 Productivity Gap
The Canadian insurance ecosystem is under pressure—rising workloads, tighter FSRA regulatory controls, and growing client expectations are exposing a significant productivity gap. In the insurance brokerage space, it's estimated that the average agent spends 10+ hours a week on administrative tasks like renewals, follow-ups, and client communication.
Facts & Trends Driving Automation
1. InsurTech & Digital Adoption
- The Canadian Insurance Big Data Analytics market hit USD 6.5 billion in 2024 and is expected to grow to over USD 20 billion by 2033.
- Workflow automation tools in Canada were valued at USD 253.8 million in 2023, forecast to grow at 8.1% CAGR through 2030.
2. Rising Compliance Burden (FSRA)
- FSRA licenses over 60,000 life insurance agents in Ontario alone, requiring strict adherence to documentation and client communication standards.
- Agents face mounting pressure to maintain logs, reminders, suitability documentation, and renewal notices — tasks that are often neglected without automation.
✈️ Life, Travel & Visitor Insurance Trends in Canada (2025)
📌 Life Insurance
- Life insurance application volume in Canada rose 5.8% in H1 2025, with 9.2% YoY growth in June.
- Whole Life, Term, and Universal Life segments all posted gains in Q1 2025:
- +15% in Whole Life (CAD 346.7M)
- +6% in Term Life (CAD 94.4M)
- +15% in Universal Life (CAD 67.3M)
🌍 Travel & Visitor Insurance
- The Canadian travel insurance market is projected to grow from USD 784M in 2024 to USD 2.17B by 2030, a CAGR of ~18.5%.
- A 2025 TD survey found 73% of Canadians plan to travel, yet only 51% intend to buy insurance.
- International visitor arrivals continue to fluctuate, requiring fast, automated agent responses.
✍️ Why Manual Processes Are Holding Advisors Back
Today's clients demand:
- Quick turnaround on quotes
- Personalized service
- Timely reminders about renewals, reviews, and birthdays
- Digitally accessible policy documents
Without automation, agents are drowning in:
- ❌ Missed renewals
- ❌ Delayed responses
- ❌ Compliance risk
- ❌ Inefficient onboarding and documentation
🔧 Simahi CRM: Built for Canadian Insurance Agents
Feature |
Benefit |
Automated quote & renewal workflows |
Save 10+ hours/week |
Birthday & policy review alerts |
Strengthen relationships |
Centralized document + communication tracking |
Simplify FSRA compliance |
Client timelines & reminders |
No client left behind |
Whether you specialize in life, travel, or visitor insurance, Simahi CRM adapts to your sales process—streamlining paperwork, automating client touchpoints, and giving you more time to focus on what matters: growth and advice.
🗣️ Agent Testimonial
“Simahi saves me 10+ hours per week. It’s the only CRM I’ve found that truly understands how insurance works in Canada.”
— Mark S., Brampton-based Life & Travel Advisor
✅ Final Word
The 2025 productivity gap in the Canadian insurance industry is real — and growing. But agents who embrace automation aren’t just surviving — they’re scaling.
Simahi CRM empowers life, travel, and visitor insurance advisors to streamline their business, stay compliant, and close faster.